Shipping policy
Shipping Policy
At RelievX™, we are committed to delivering your wellness and recovery products quickly, safely, and reliably across India.
Order Processing
All orders are typically processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Once your order has been shipped, you will receive a tracking update via email or SMS.
Shipping Time
Estimated delivery timelines:
- Metro Cities: 3–6 business days
- Other Locations: 5–9 business days
Delivery times may vary depending on:
- location,
- courier availability,
- weather conditions,
- or unexpected logistical delays.
Shipping Charges
We currently offer:
- Free Shipping on selected orders and promotional offers.
- Shipping charges (if applicable) will be displayed at checkout before payment.
Cash on Delivery (COD)
Cash on Delivery may be available for eligible pin codes across India.
RelievX™ reserves the right to limit or deny COD service for certain locations or high-risk orders.
Order Tracking
Once your order is shipped, tracking details will be shared so you can monitor your delivery status in real time.
If you do not receive tracking updates within a few days of placing your order, please contact our support team.
Delayed or Lost Shipments
While we work with trusted logistics partners, delays can occasionally occur due to:
- courier issues,
- regional disruptions,
- weather conditions,
- or high order volumes.
If your order appears lost or significantly delayed, please contact us and we’ll assist you as quickly as possible.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
RelievX™ is not responsible for delays or failed deliveries caused by incorrect addresses or contact information.